Return & Refund Policy

At OnlineSeSasta.in, we strive to provide high-quality products and excellent customer service. However, if you receive a damaged, defective, or incorrect item, we are happy to assist you with a return or refund.

Return & Refund Eligibility

You can request a return or refund within 3 days of receiving your order, but only in the following cases:
Damaged Item – If the product is broken or defective upon delivery.
Defective Item – If the item does not function as described.
Wrong Item Received – If you receive a different product than what was ordered.

Conditions for Return

The product must be unused and in its original packaging with all tags and accessories intact.
Proof of damage or incorrect items (images/videos) must be shared with our team for verification.
Returns will only be accepted if reported within 3 days of delivery.

How to Request a Return or Refund?

1️⃣ Contact our customer support at Onlinesesastastore@gmail.com
2️⃣ Share your order details and proof of damage/defect (photos or videos).
3️⃣ Our team will review the request and process the return or refund accordingly.
4️⃣ If approved, the refund will be processed within 4-5 working days after the returned product is received.